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Community platform, redesign & system architecture · 2025

WOLOHO

WOLOHO stands for Work, Love & Home: three hand-curated letters a week, sent from Berlin to the world since 2013. Salina Gandji designed the new concept, Konstantin Haubrok gave it its execution and structure, and together with him we did the technical implementation and rebuilt the system underneath, so that placing an ad, paying for it, moderating it and sending it out runs on one stack the small and dedicated team can operate.

Client
WOLOHO GmbH, Berlin
Our role
System architecture and engineering, implemented with Konstantin Haubrok
Year
2025
woloho.com
woloho.com start page on a desktop screen
woloho.com on a phone: the Workletter page, in its blue

How it was realised

WOLOHO's team keeps the tool it knows, WordPress, but underneath it is now built like an application. Placing an ad, paying for it, moderating it and sending it out run on one system: ads that are free in some categories and paid in others go through one checkout, account credit and VAT handling for EU customers included, and the checkout no longer fails in the ways it used to. The site speaks German and English throughout.

Mail is the product, so mail got the care: every letter goes out through a provider the team can trust, failures are visible instead of silent, the newsletter is tied to the ads, and every letter can be read on the web as well as in the inbox.

Pay-what-you-want contributions, a coupon system and two-factor sign-in for the team round it off. The team moderates by hand; everything around that hand is automated.

European infrastructure and privacy got particular attention. WOLOHO is hosted and maintained by us on servers in Germany; the letters go out through Sweego, a French provider; payments run through the European entities of Stripe and PayPal. The visitor statistics are a self-hosted Matomo without cookies and with full IP anonymisation, every font and script comes from woloho.com itself, and because only technically necessary cookies are set, the site needs no cookie banner.

What it solved

  • One checkout for ads that are free in some categories and paid in others, in two languages.
  • Deliverability for a weekly letter to thousands of inboxes, with failures visible to the team instead of silent.
  • Keeping the editorial, hand-curated workflow while removing the manual work around it.
  • European infrastructure throughout: hosted in Germany, a French mail provider, self-hosted statistics without cookies, nothing loaded from third parties, no cookie banner.

The letter

A Workletter, read in the browser.

Every letter arrives as mail and stands on the web at the same time, with the same inserate, running numbers and contacts, filterable by category, city and start, and shareable one inserat at a time. The inserate shown here are invented; the real ones belong to the people who placed them.

woloho.com
A Workletter on the web: the editors' note, the top inserate of the week with their tags and contact, the filters beside them
The same letter on a phone: number, date, twelve inserate in four cities

Design

Up close.

The WOLOHO wordmark on the yellow of the start page
The Workletter page turns blue: "Help each other find work."
"WOLO… was?!": the explainer card, with the display face as its heading

Screens

In use.

woloho.com on a phone: the Workletter page, in its blue
woloho.com on a phone: the Loveletter page
woloho.com on a phone: the Homeletter page
woloho.com on a phone: about WOLOHO
woloho.com
woloho.com: placing an ad in the Workletter
woloho.com
woloho.com: about the team